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Tag Archive 'customer service'

OK, more customer service-related whinging. I have a BT landline so I can get broadband, which doesn’t come from BT.
The line’s intermittently noisy. Sometimes it’s unusable. When it’s bad, the broadband’s slow, when it’s not bad the broadband flies.
When it’s bad, it’s almost cured by disconnecting the broadband modem. Almost, but not quite.
I know the [...]

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Every now and then on the internet you come across some boring old bastard with an axe to grind about some company that’s pissed them off lately. This is that bastard, Orange is that company, here’s my axe:
My mobile’s fucked*. I bought it from Orange, a customer of whose I’ve been since 1996 – 12 [...]

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