BT (The lost art of customer service part two)
Posted in digression, technology on Aug 28th, 2008
OK, more customer service-related whinging. I have a BT landline so I can get broadband, which doesn’t come from BT.
The line’s intermittently noisy. Sometimes it’s unusable. When it’s bad, the broadband’s slow, when it’s not bad the broadband flies.
When it’s bad, it’s almost cured by disconnecting the broadband modem. Almost, but not quite.
I know the [...]
